Frequently Asked Questions

Yes! Each saddle is custom-built based on your selected size, style, and preferences to ensure a perfect fit for both you and your horse.

Our average build and delivery time is 3–5 weeks, depending on design complexity and current order volume. We’ll keep you updated every step of the way.

Yes, we provide flexible financing plans so you can ride now and pay over time. Options will be available at checkout.

Absolutely. We accept trade-ins for credit toward your new Fly Endurance Saddle. Contact us for a quick evaluation.

Customer satisfaction is our priority. If your saddle doesn’t fit, we’ll work with you to make it right—whether through adjustments or exchanges.

Yes, we ship anywhere in the world! No matter where you ride, we’ll get your saddle to you safely and efficiently.

We recommend regular cleaning with saddle-safe products and conditioning leather parts as needed. A care guide is included with every purchase.